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Customer Policies

Allergen & Food Disclaimer

Important allergen information for water ice, candy toppings, packaging and preparation conditions.

Version 1Updated Jul 22, 2026

Allergen & Food Disclaimer

1. Allergen notice

Frozen Fantasies products may include or come into contact with common allergens through ingredients, candy toppings, packaging, preparation tools or shared handling areas.

2. No allergen-free guarantee

Frozen Fantasies cannot guarantee allergen-free conditions. Customers with allergies, sensitivities or dietary restrictions should contact the business before ordering and should use their own judgment.

3. Candy and toppings

Candy toppings may have separate ingredient statements from their manufacturers. Availability and ingredients may change.

4. Customer responsibility

Customers are responsible for disclosing allergy concerns before ordering and for deciding whether products are appropriate for their needs.

5. Events and shared settings

At parties, schools, community events and pop-ups, cross-contact risks may increase because products are served in active public or group environments.

6. Legal review

This disclaimer is practical customer guidance and does not replace professional food safety, medical or legal advice.