Privacy Policy
1. Information collected
Frozen Fantasies may collect customer names, phone numbers, email addresses, delivery addresses, order details, event details and notes submitted through the website.
2. How information is used
Customer information is used to review order requests, confirm availability, prepare products, coordinate pickup or delivery, respond to event inquiries and maintain business records.
3. Sharing information
Frozen Fantasies does not sell customer information. Information may be shared only when needed to operate the business, support technology systems, comply with legal obligations or complete a customer request.
4. Records
Order, event and consent records may be stored in business systems so Frozen Fantasies can provide service, track fulfillment and keep appropriate records.
5. Customer choices
Customers may contact Frozen Fantasies to ask about their information or request corrections where appropriate.
6. Legal review
This privacy policy is practical business guidance and can be reviewed by an Ontario privacy or legal professional if Frozen Fantasies needs formal legal advice.